Mandy Berman serves as the Chief Operating Officer of Back-up Care and Emerging Care Services at Bright Horizons Family Solutions Inc., a leading provider of early education and child care, back-up care, and workforce education services. In her role, Mandy oversees the strategic direction and operational execution of Bright Horizons' back-up care services, which provide families with access to high-quality, flexible care solutions when their regular care arrangements are unavailable. She also leads the development and growth of emerging care services, identifying new opportunities to support families and enhance the company's offerings. Prior to joining Bright Horizons, Mandy held various leadership positions in the education and care services industry. She has a proven track record of driving growth, improving operational efficiency, and delivering exceptional service to clients and families. Mandy's strategic vision and deep understanding of the care services market have been instrumental in expanding Bright Horizons' back-up care program and positioning the company as a trusted partner for employers seeking to support their employees' work-life balance. Under her leadership, the back-up care services have experienced significant growth and have received numerous accolades for their quality and innovation. Mandy's achievements at Bright Horizons include the successful launch of new care services, the implementation of advanced technology solutions to enhance the client and family experience, and the development of strong partnerships with employers across various industries. Her commitment to excellence and passion for supporting families have made her an invaluable asset to the company. Mandy holds a Bachelor's degree in Business Administration and a Master's degree in Education, and she is actively involved in industry associations and initiatives aimed at advancing the quality and accessibility of care services for families nationwide.