Former Head of Legacy Franchises Citigroup Inc. Head of Legacy Franchises, Citigroup Inc. 2022 to 2024 Head of Operations for Global Consumer Banking, Citigroup Inc. 2020 to 2022 Head of Consumer and Small Business Banking Operations and Contact Centers, Wells Fargo 2015 to 2020 Head, Retail Products and Underwriting, Bank of America Corporation 2010 to 2015 Skills and Qualifications Ms. Cole has been nominated to serve on the Board because of her significant and wide-ranging experience in the financial services industry. She has decades of experience leading global businesses and operations, as well as overseeing strategy, risk management and human capital management in regulated financial services companies. Ms. Cole s experience leading consumer business operations, including at Citi, enables her to contribute to the Board s oversight of Citi s business operations, transformation execution and data and technology strategy. In addition, Ms. Cole s leadership in Citi s strategic re-organization and as a member of the Compensation Committee at Datadog, Inc. enable her to contribute meaningfully to the Board s ongoing oversight of human capital management at Citi as it executes on its strategy and transformation. Her deep understanding of technology and risk matters in the financial services context position her well to facilitate the Board s oversight of data, technology and risk matters at the firm.