Mr. Charles A. Caisley serves as the Senior Vice President of Public Affairs and Chief Customer Officer at Evergy Inc., a leading energy company committed to delivering reliable and sustainable energy solutions. With a distinguished career spanning several decades, Mr. Caisley has become a pivotal figure in the energy sector, known for his strategic leadership and commitment to enhancing customer experiences. Prior to his current role, he held various leadership positions within the industry, including serving as Vice President of Customer Operations and Chief Customer Officer at Westar Energy, which later merged with Great Plains Energy to form Evergy. In his current capacity at Evergy, Mr. Caisley is responsible for overseeing the company's public affairs and customer engagement strategies. His role involves fostering strong relationships with stakeholders, including customers, regulators, and community leaders, to ensure that Evergy remains at the forefront of customer satisfaction and regulatory compliance. Under his leadership, Evergy has implemented innovative customer service initiatives and programs aimed at improving service delivery and enhancing the overall customer experience. Mr. Caisley's strategic vision and dedication to excellence have been instrumental in driving Evergy's growth and reinforcing its commitment to sustainability and community engagement. Throughout his career, Mr. Caisley has been recognized for his contributions to the energy sector and his efforts to promote sustainable energy practices. He has played a key role in several industry initiatives focused on improving energy efficiency and reducing environmental impact. His leadership at Evergy has not only strengthened the company's position in the market but also solidified its reputation as a customer-centric organization dedicated to meeting the evolving needs of its customers. Mr. Caisley's expertise and passion for the industry continue to inspire his colleagues and drive Evergy's mission to deliver clean, reliable, and affordable energy to its customers.