Narasimha Kini serves as Executive Vice President, Banking & Capital Markets and Diversified Industries at EXLService Holdings, Inc., where he drives growth and innovation across these critical business verticals. With over 25 years of global experience in business process management (BPM), IT services, and digital transformation, Kini brings deep expertise in serving Fortune 500 clients in banking, financial services, capital markets, and diversified sectors such as manufacturing and consumer goods. His leadership focuses on leveraging AI, analytics, and automation to enhance operational efficiency, risk management, and customer experiences. Before joining EXL in 2018, Kini held senior executive roles at Wipro BPO as Vice President and Global Delivery Head for BFSI, and at Cognizant Technology Solutions, where he scaled multimillion-dollar operations and spearheaded digital initiatives that generated substantial revenue growth. His achievements include leading the transformation of legacy processes into cloud-enabled platforms, resulting in cost savings exceeding 30% for major clients, and earning industry recognition such as the "BFSI Leader of the Year" award from NASSCOM. At EXL, Kini has been instrumental in expanding the company's market share in capital markets and diversified industries, overseeing a team of thousands and delivering bespoke solutions that integrate generative AI with domain expertise. His strategic vision has contributed to double-digit year-over-year growth in these segments, positioning EXL as a leader in data-driven decision-making and sustainable business outcomes.