Eric Chan serves as Executive Vice President and Chief Business and Strategy Officer at Gap Inc., a role he assumed in 2021 to drive the company's long-term growth and transformation initiatives. With over two decades of experience in strategy consulting and leadership, Chan previously spent 18 years at McKinsey & Company, rising to Senior Partner and global co-leader of the consumer and retail practice. There, he advised Fortune 500 companies on operational improvements, digital transformations, and market expansions, working across apparel, luxury goods, and consumer sectors. His expertise in navigating complex retail landscapes made him a pivotal hire for Gap Inc. amid its post-pandemic recovery efforts. At Gap Inc., Chan has been instrumental in reshaping the company's portfolio and operations. He spearheaded strategic partnerships, including the franchise expansion of Banana Republic and Athleta, and played a key role in cost-saving measures that improved profitability by optimizing the supply chain and real estate footprint. Under his leadership, Gap Inc. advanced its enterprise strategy, focusing on direct-to-consumer channels, sustainability goals, and innovative go-to-market models. Notable achievements include accelerating the company's digital sales growth to over 40% of total revenue and facilitating divestitures that streamlined the brand portfolio. Chan's visionary approach continues to position Gap Inc. for sustainable success in a competitive retail environment. A graduate of Stanford University with an MBA from Harvard Business School, he combines analytical rigor with a deep understanding of consumer trends, earning recognition as a top influencer in retail strategy by publications like Retail Dive and Forbes. His tenure has marked a new era of agility and innovation for the iconic American retailer.