Jordan Broggi serves as Executive Vice President – Customer Experience and President – Online at The Home Depot, Inc., where she oversees the company's customer experience strategy across all channels and leads its rapidly growing e-commerce operations. With nearly two decades of experience in retail and digital innovation, Broggi has played a pivotal role in positioning Home Depot as a leader in omnichannel commerce. Her responsibilities include driving digital sales, enhancing personalization, and integrating online and in-store experiences to deliver seamless service to both DIY customers and professional contractors. Broggi joined Home Depot in 2006 as a merchant in the Bath category, quickly advancing through key leadership positions in merchandising, pricing strategy, and e-commerce. She was promoted to Senior Vice President of Online in 2018, where she spearheaded transformative initiatives that fueled explosive growth, including a more than 100% increase in online sales during the COVID-19 pandemic. Notable achievements under her tenure include the launch of the enhanced Pro Xtra loyalty program, advanced supply chain integrations for faster delivery, and innovative tools like buy online pick-up in store (BOPIS), which have solidified Home Depot's digital dominance in the $900 billion home improvement market. Broggi's customer-centric approach and proven track record in scaling digital platforms have earned her widespread recognition within the retail industry. She holds a degree from the University of Georgia and continues to champion data-driven innovations that prioritize associate empowerment and customer loyalty, ensuring Home Depot remains at the forefront of retail evolution.