Mr. Ostrom serves as the Executive Vice President, Chief Customer & Digital Officer (CDOO) at Jack in the Box Inc., a position he has held since joining the company in 2021. In this role, Mr. Ostrom is responsible for overseeing the company's customer experience and digital transformation initiatives. He leads a team focused on enhancing customer engagement through innovative digital solutions, including mobile ordering, loyalty programs, and personalized marketing strategies. Under his leadership, Jack in the Box has seen significant improvements in its digital presence and customer satisfaction metrics. Prior to joining Jack in the Box, Mr. Ostrom held several high-level positions in the restaurant and hospitality industry. He spent over a decade at Starbucks, where he played a key role in the development and implementation of their digital customer engagement strategies. During his tenure at Starbucks, he was instrumental in launching the company's successful mobile ordering and payment system, which significantly increased customer loyalty and sales. Before Starbucks, Mr. Ostrom worked at McDonald's, where he led various digital and marketing initiatives that helped the company adapt to changing consumer behaviors and preferences. Mr. Ostrom's professional achievements are marked by his ability to drive digital innovation and improve customer experiences. He holds an MBA from the University of Chicago Booth School of Business and a bachelor's degree in marketing from the University of Southern California. His strategic vision and deep understanding of the intersection between technology and customer service have made him a valuable asset to Jack in the Box as the company continues to evolve and grow in an increasingly digital world.