Karen A. Swager is the Executive Vice President of Operations at MOSAIC, a leading organization dedicated to providing support and services for individuals with intellectual and developmental disabilities. With over two decades of experience in the field, Karen has established herself as a visionary leader and advocate for those she serves. Her professional journey began in direct care, where she developed a deep understanding of the unique needs and challenges faced by individuals with disabilities and their families. This foundation has been instrumental in shaping her approach to leadership and operations management. Throughout her career, Karen has been recognized for her innovative strategies and commitment to enhancing the quality of life for MOSAIC's clients. She has successfully led numerous initiatives aimed at improving service delivery, staff training, and community engagement. Under her guidance, MOSAIC has expanded its reach and impact, fostering inclusive environments where individuals with disabilities can thrive. Karen's achievements include the implementation of person-centered planning models, which have significantly improved client outcomes and satisfaction. Her dedication to continuous improvement and excellence in operations has earned her respect and admiration from colleagues and industry peers alike. In her role as Executive Vice President of Operations, Karen oversees the day-to-day management of MOSAIC's programs and services across multiple regions. She is responsible for ensuring that the organization's mission and values are reflected in all aspects of its operations. Karen works closely with her team to develop and implement policies and procedures that promote safety, efficiency, and quality care. Her strategic vision and hands-on approach have been pivotal in driving MOSAIC's growth and success. Karen's leadership extends beyond the organization, as she actively participates in industry conferences and advocacy groups, furthering the cause of disability rights and inclusion on a broader scale.