Michael Parker serves as Executive Vice President and President of Consumer Services at Optimum Communications Inc. Class A, a leading provider of high-speed internet, TV, mobile, and phone services across the Northeast and Mid-Atlantic regions. In this pivotal role, he oversees operations for millions of residential customers, driving strategies to enhance service delivery, innovate product offerings, and elevate the overall customer experience. Parker's leadership focuses on leveraging advanced fiber networks, 5G mobile expansion, and AI-driven customer support to maintain Optimum's competitive edge in the telecommunications industry. With over 25 years of experience in the telecom sector, Parker joined Optimum in 2018 after a distinguished career at Comcast, where he spent more than two decades in progressively senior roles. As Senior Vice President of Residential Services for Comcast's Northeast Division, he managed a portfolio serving over 5 million customers, spearheading initiatives that improved operational efficiency, reduced churn rates, and boosted customer satisfaction scores. His earlier positions at Comcast included leadership in field operations, network deployment, and call center management, honing his expertise in scaling large-scale service infrastructures. Under Parker's stewardship at Optimum, the company has achieved significant milestones, including accelerated broadband deployments exceeding 1 Gbps speeds to over 4 million homes, the nationwide rollout of Optimum Mobile, and consistent top rankings in customer satisfaction surveys such as J.D. Power. His commitment to digital transformation and employee development has fostered a culture of excellence, positioning Optimum for sustained growth amid evolving consumer demands and technological advancements.