Karen Cho serves as Chief People Officer at Signet Jewelers Ltd., the world's largest retailer of diamond jewelry, where she leads global human resources strategies for over 2,700 stores across brands like Kay Jewelers, Zales, and Jared. With more than 20 years of experience in human capital management, Cho began her career at Procter & Gamble, honing her expertise in talent development and organizational design during a decade-long tenure that saw her rise to senior HR leadership roles. She later held progressive positions at Macy's and L Brands, where she spearheaded large-scale transformations in workforce analytics and employee experience, driving measurable improvements in retention and productivity. Throughout her career, Cho has earned acclaim for her innovative approaches to diversity, equity, and inclusion (DEI). At L Brands, she launched a company-wide mentorship program that increased female representation in executive roles by 25% within three years and was recognized with the HR Executive of the Year award from the National Retail Federation. Her work has consistently emphasized data-driven people strategies, earning her features in Forbes and HR Dive as a thought leader in retail HR. In her current role at Signet Jewelers since 2021, Cho oversees all aspects of people operations, including talent acquisition, learning and development, compensation, and culture initiatives. She has been instrumental in navigating post-pandemic workforce challenges, implementing hybrid work models and mental health programs that boosted employee engagement scores by 30%. Under her leadership, Signet has advanced its sustainability goals through inclusive hiring practices, positioning the company as a leader in ethical retail employment.