Kristen Dalton serves as Chief Strategy and Operations Officer at Tripadvisor Inc., where she plays a pivotal role in shaping the company's long-term vision and operational excellence. With over 15 years of experience in strategy consulting and corporate development, Dalton joined Tripadvisor in 2015 as Vice President of Strategy and Corporate Development. Prior to that, she spent nearly a decade at Bain & Company, rising to the position of Principal, where she advised Fortune 500 companies on growth strategies, mergers and acquisitions, and operational improvements across industries including travel, consumer goods, and technology. Under her leadership, Tripadvisor has executed transformative initiatives, including key acquisitions like The Fork and Viator, which expanded its portfolio into experiences and dining reservations. Dalton has been instrumental in driving revenue growth through innovative partnerships and data-driven strategies, helping the company navigate challenges like the COVID-19 pandemic by pivoting toward recovery-focused investments. Her efforts have contributed to Tripadvisor's evolution into a comprehensive travel platform, enhancing user engagement and monetization opportunities. As CSOO, Dalton oversees global strategy, M&A, corporate development, and cross-functional operations, reporting directly to CEO Jane Sun. She leads a team that aligns business units with emerging trends such as AI personalization and sustainable travel, positioning Tripadvisor for sustained leadership in the $1 trillion travel industry. Dalton holds an MBA from Harvard Business School and a BA from Stanford University, and she is recognized for her analytical acumen and ability to foster collaborative, high-performance cultures.