Amanda Rome serves as the Executive Vice President, Group President of Utilities, and Chief Customer Officer at Xcel Energy Inc., one of the leading energy companies in the United States. In her role, she oversees the company's utility operations across multiple states and is responsible for enhancing customer experience and satisfaction. Amanda plays a pivotal role in steering Xcel Energy towards its strategic goals, focusing on operational excellence and customer engagement. Before joining Xcel Energy, Amanda Rome built a distinguished career in the energy sector. She held various leadership positions where she demonstrated her ability to drive growth and innovation. Her extensive experience in utility management and customer relations has been instrumental in her current role at Xcel Energy. Amanda's strategic vision and commitment to sustainability have helped the company advance its clean energy initiatives, aligning with broader industry trends towards renewable energy sources. Under Amanda's leadership, Xcel Energy has seen significant improvements in customer service metrics and operational efficiencies. Her focus on fostering a customer-centric culture has led to the implementation of several innovative programs aimed at enhancing the customer experience. Amanda's dedication to excellence and her proactive approach to addressing industry challenges make her a valuable asset to Xcel Energy and the energy sector as a whole.