Mike Grams serves as Executive Vice President and Chief Operating Officer at Starbucks Corporation, where he oversees the company's global operations, including retail store operations, supply chain, manufacturing, and partner resources. With over two decades of experience in operations and finance, Grams joined Starbucks in 2005 as Director of Operations Finance for the U.S. business. Prior to Starbucks, he spent 13 years at Procter & Gamble in various finance and operations roles, honing his expertise in supply chain management and operational efficiency across consumer goods sectors. Throughout his tenure at Starbucks, Grams has held progressively senior positions, including Vice President of Finance for Global Channels, Senior Vice President of Supply Chain Operations, and Senior Vice President of Partner Resources. His leadership has been instrumental in navigating complex challenges such as supply chain disruptions during the COVID-19 pandemic, optimizing manufacturing capabilities to support menu innovation, and scaling operations to fuel Starbucks' global growth to over 38,000 stores. Notable achievements include driving cost efficiencies that improved margins and enhancing sustainability initiatives in sourcing and packaging. In his current role as COO, appointed in 2023, Grams plays a pivotal role in executing Starbucks' Reinvention strategy, focusing on elevating the partner and customer experience while ensuring operational excellence. His strategic vision emphasizes agility, digital integration, and a customer-obsessed culture, positioning Starbucks for long-term success in a competitive retail landscape.